FREQUENTLY ASKED QUESTIONS
Orders & Shopping
Simply browse our products add your desired items to the cart, and proceed to checkout. Follow the payment instructions to complete your purchase.
Yes. You can upload your prescription while placing your order or share it with us after purchase.
No. You can checkout as a guest, although creating an account helps you track orders and manage purchases easily.
You can visit our Track Order page and enter your Order ID and Billing Email Address to view your order status.
All Asked QUestion
Shipping & Delivery
Most orders are delivered within 3–7 business days, depending on your location and product availability.
Yes, we deliver eyewear products across India.
Free shipping may be available on selected products or minimum order values. Please check current offers during checkout.
Prescription Eyewear
You can upload your prescription during checkout or send it to us via WhatsApp or email after placing your order.
We recommend getting an eye examination before ordering prescription eyewear.
Yes. Our team can assist you in understanding your prescription and selecting suitable eyewear.
Returns & Refunds
Eligible products may be returned within 7 days of delivery, subject to our Return & Refund Policy.
Customized prescription eyewear is generally non-returnable unless it is defective or incorrectly manufactured.
Approved refunds are usually processed within 5–7 business days.
Eye Care & Services
Most adults should have a comprehensive eye examination at least once every 1–2 years or as advised by their eye care professional.
Blue light glasses may help reduce eye strain caused by prolonged screen usage and improve visual comfort.
Progressive glasses provide seamless vision correction for near, intermediate and distance viewing without visible lens lines.