Shipping Policy

Thank you for shopping with Daulat Optical. We are committed to delivering your eyewear products safely and efficiently. Please read our Shipping Policy carefully to understand our shipping process.

Order Processing

Orders are processed within 1–3 business days after successful payment confirmation.
Prescription eyewear and customized products may require additional processing time.
Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Coverage

We currently ship across India through trusted courier and logistics partners.

For special delivery requests or bulk orders, please contact our customer support team.

Delivery Time

Estimated delivery times:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Locations: 7–10 business days

Delivery times may vary depending on location, weather conditions, courier availability, and other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Free shipping promotions may be offered on selected products or minimum order values.
Additional charges may apply for remote or special delivery locations.

Prescription & Customized Orders

Prescription glasses and customized eyewear require additional verification and manufacturing time. Delivery may take longer than standard products.

Customers are responsible for providing accurate prescription details and shipping information.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

You can track your order using the tracking details provided after dispatch.

Delivery Attempts

Our courier partners will make delivery attempts to the shipping address provided during checkout.

If delivery fails due to:

Incorrect address
Unavailability of recipient
Incorrect contact information

additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery.

Please provide:

Order number
Photos of the package and product
Description of the issue

We will investigate and provide an appropriate resolution.

Delayed Deliveries

While we strive to deliver orders on time, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Courier service issues

Daulat Optical is not liable for delays caused by third-party shipping providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delivery failures caused by incorrect addresses or contact information.

Contact Us

For any shipping-related questions, please contact:

Daulat Optical
📍 1 Main Road, Bistupur, Next to Yash Kamal Complex, Jamshedpur – 831001

📞 +91 88667 66088
📧 naimishdaulat@gmail.com